QUAD-CAPTURE Driver Ver.1.0.1 for Windows Vista® 32-bit Edition / 64-bit Edition
(Note)
In no event shall Roland Corporation ("Roland") be liable to end-users for any damages whatsoever, including but not limited to financial damages for loss of business profits or business information arising from the use of, or inability to use this product. The foregoing provision is effective even if Roland has been advised of the possibility of such damages.
* | All files and other material contained in this folder are copyrighted by the Roland. Any alteration, modification, duplication, distribution, or reproduction of this material is prohibited. Additionally, Roland reserves the right to make changes to these programs and files without prior notice. |
* | Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
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* | ASIO is a trademark of Steinberg Media Technologies GmbH. |
* | All product names mentioned in this document are trademarks or registered trademarks of their respective owners. |
This is the QUAD-CAPTURE driver for Microsoft® Windows Vista® 32-bit Edition / 64-bit Edition.
This driver also supports ASIO(Steinberg Audio Stream I/O Interface) 2.0.
This driver has the following requirements.
- Operating System
- Microsoft® Windows Vista® 32-bit Edition (Service Pack 1 or later)
Microsoft® Windows Vista® 64-bit Edition (Service Pack 1 or later)
- Computer
- Windows-compatible PC equipped with USB 2.0 port
* | Intel chipset is recommended. |
* | QUAD-CAPTURE may not perform to its full specs when used with an added USB 2.0 interface card. |
* | This product cannot be used with a USB 3.0 port that is not compatible with USB 2.0 specification. |
* | If this product does not work correctly when connected to a USB 3.0 port, you will need to connect it to a USB 2.0 port. |
* | Even if connected to a USB 3.0 port, this product will operate as a USB 2.0 device; the performance of the product will not change. |
* | Mac computers running Microsoft Windows are not supported.
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In order to use this product with the 64-bit Edition of Windows Vista, please read and understand the following points. You must also take into account the compatibility of each product you will be using.
- The maximum amount of memory supported by a 64-bit Edition of Windows Vista will vary depending on which edition of Windows Vista you use, and the specifications of your PC's motherboard.
- In order to use the 64-bit Edition of Windows Vista, you must use 64-bit drivers; not only for this product, but also for all hardware you're using with your computer.
- If you are using plug-ins with 64-bit compatible DAW software, the plug-ins you use must also support 64-bit operation.
- This driver has been tested on several computer systems, but please understand that we cannot guarantee it will operate on your particular computer. Depending on the combination of your computer system and software, there may also be cases in which you might not obtain the expected performance.
- Sound interruption or other less-than-perfect outcomes may be experienced if your computer's performance and specifications are somewhat inadequate. The types of applications you use and the way in which you use them can also influence the experience you receive.
- On some computers, the driver does not load correctly if the QUAD-CAPTURE is already connected when Windows is started up. As a result, it will not be possible to use the QUAD-CAPTURE via USB. If this occurs, wait until after Windows has started to connect the QUAD-CAPTURE.
- If the QUAD-CAPTURE does not work correctly after resuming from Sleep mode, you should exit all applications that use the QUAD-CAPTURE, and then disconnect the USB cable of the QUAD-CAPTURE and reconnect it.
- If the USB cable is disconnected and reconnected while the QUAD-CAPTURE is in use, it may stop operating correctly. If this occurs, after resuming, you should exit all applications that use the QUAD-CAPTURE, and disconnect/reconnect the USB cable of the QUAD-CAPTURE.
- If your computer was experiencing a heavy processing load, such as when accessing a CD-ROM Drive or network while the QUAD-CAPTURE was being used, the QUAD-CAPTURE may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again. If you are still unable to play back or record, quit all programs that are using the QUAD-CAPTURE, then disconnect the USB cable of the QUAD-CAPTURE and reconnect it.
- If notes are broken off prematurely, increase the "Audio Buffer Size."
If you want to set the latency low, decrease the "Audio Buffer Size."
- Audio clicks and pops may occur during playback or recording if you connect or disconnect other USB devices (such as USB memory) or turn another USB device on/off while using the QUAD-CAPTURE.
- In some cases, you may not obtain the expected level of performance if you're using a USB-connected hard disk at the same time as the QUAD-CAPTURE. Do not use a USB-connected hard disk as the storage destination for the audio that you're playing back or recording.
* | To reinstall or update the driver, refer to "To reinstall." |
- Start up Windows with all USB cables disconnected.
(except for keyboard and mouse)
- Exit all applications before you begin the installation.
- Double-click the Setup icon.
* | If a message informs you that "Driver installation must be performed by an administrator," you must log on to Windows as a user whose Account Type is Administrator, and then perform the installation. |
- A confirmation screen regarding User Account Control will appear, click [Continue].
- The message "QUAD-CAPTURE Driver will be installed on your computer. ---" will appear. Click [Next].
* | If any other message appears, follow the directions of the message. |
- Click [Next] to begin installation.
- If a dialog box regarding Windows Security appears, click [Install].
- The message "Ready to install the driver. ---" will appear.
* | If any other message appears, follow the directions of the message. |
- Use a USB cable to connect the QUAD-CAPTURE to your computer.
The driver will be installed automatically.
- When the "Installation has been completed." message appears, installation has been completed.
Click [Close] to close the "Driver Setup" dialog box.
- If the "System Settings Change" dialog box appears, click [Yes] to restart Windows.
- Refer to "Before you begin," and make the necessary settings for using the QUAD-CAPTURE. You won't be able to use the QUAD-CAPTURE unless you make these settings.
* | If you are unable to use the QUAD-CAPTURE after connecting it, it's possible that a problem has occurred. Refer to "Troubleshooting." |
In order to obtain optimal performance from your applications, specify the input/output device for your applications as described below. (For details on making these settings, refer to the owner's manual for your application.)
* | Ensure that the QUAD-CAPTURE and the application are set to the same sampling frequency. If the sampling frequency settings do not match, error messages may be displayed and recording/playback errors may occur. |
* | If you are unable to select the QUAD-CAPTURE device, a problem may have occurred. Refer to "Troubleshooting." |
Audio input/output device
Of the total audio input/output channels provided by the QUAD-CAPTURE, there are 6 INs and 4 OUTs
* | When running at 192 kHz, the audio configuration is 2-in/2-out.The remaining channels cannot be used and no sound will be heard. |
- [WAVE OUT Devices]
- 1-2 (QUAD-CAPTURE)
- 3-4 (QUAD-CAPTURE)
* | If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed. |
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- [WAVE IN Devices]
- 1-2 (QUAD-CAPTURE)
- 3-4 (QUAD-CAPTURE)
- MAIN (QUAD-CAPTURE)
* | If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed. |
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- [ASIO device]
- When using the QUAD-CAPTURE with an ASIO-compatible application, select "QUAD-CAPTURE" as the ASIO setting for your application.
* | To prevent an audio feedback loop or double monitoring, make settings on your application to turn monitoring off or use ASIO Direct Monitoring. |
* | When using the QUAD-CAPTURE with ASIO, we recommend that you set your application so that it does not use the Microsoft GS Wavetable Synth. (In order to decrease the load, and for convenience when changing Audio Buffer Size of the driver.) |
MIDI input/output device
* | In the Windows Media Player, the MIDI input/output device of QUAD-CAPTURE cannot be used. Please select the following device in your MIDI compatible application. |
- [MIDI OUT devices]
- QUAD-CAPTURE
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- [MIDI IN devices]
- QUAD-CAPTURE
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- Open "Control Panel," click "Hardware and Sound," and then click "Sound."
* | If you're using the Classic View, double-click "Sound." |
- In "Playback" page, choose the device you want to use for playback, such as QUAD-CAPTURE "1-2", and then click [Set Default].
* | If the above WAVE ports cannot be selected, a problem may have occurred. Refer to "Troubleshooting." |
- Click [OK] to close "Sound."
- Open "Windows Media Player," select an Audio file, and then play back the file.
- Open "Control Panel," click "Additional Options," and then click "QUAD-CAPTURE."
* | If you're using the Classic View, double-click "QUAD-CAPTURE." |
- The "QUAD-CAPTURE Control Panel" will appear.
Refer to "Using QUAD-CAPTURE Control Panel."
- Open "Control Panel," click "Additional Options," and then click "QUAD-CAPTURE."
* | If you're using the Classic View, double-click "QUAD-CAPTURE." |
- The "QUAD-CAPTURE Control Panel" will appear.
- From the "Driver" menu, choose "Driver Settings..." to open the "Driver Settings" dialog box.
- SAMPLE RATE
- Displays the present sample rate.
To change the sample rate, select a sample rate from the menu.
* | During playback or recording, or when equipment is connected to the digital input jack, the sample rate cannot be changed. |
* | If you use an application with an audio equipment test function, after changing the sample rate, carry out a test. |
- CLOCK
- Displays the present clock source.
INTERNAL |
Indicates the internal clock is operating. |
EXTERNAL |
Indicates the clock is operating in synchronism with the equipment connected to the digital input jack.
*The sample rate of the input digital signal is also displayed. |
- Audio Buffer Size
- You can adjust the audio input/output buffer size. (By default, this will be the sixth position from the left.)
- Decreasing the buffer size will shorten the latency and improve realtime performance, but might make it more likely that you will experience audio clicks and pops, depending on your computer's processing power and the song data load.
Increasing the buffer size will lengthen the latency, but will make audio streaming more stable, and it will be less likely for audio clicks and pops to occur.
- In general, you'll probably want to decrease the buffer size for better realtime performance if you're playing a software synthesizer in real time, or if you're monitoring an audio input that's being passed through your DAW software.
Conversely, you can increase the buffer size to prevent audio clicks and pops if you're recording or playing back song data that contains numerous tracks and presents a heavy processing load.
- By changing the buffer size as appropriate for your situation, you can obtain the right balance between realtime performance and audio streaming stability.
* Note!
If you use an application with an audio equipment test function, after changing the buffer size, carry out a test.
- ASIO Buffer Size
- This is the buffer size that can be set by the ASIO application.
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- "Use ASIO Direct Monitor" check box
- Check this if you are using the ASIO Direct Monitor function with an ASIO-compatible application.
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- "Match with the ASIO sample rate" check box
- This option matches the Windows sound sample rate, e.g. MME, DirectSound, or WASAPI, with the ASIO sample rate.
Select this check box when using an ASIO-compatible application concurrently with a Windows sound-compatible application such as Windows Media Player.
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- "Show README" button
- This button displays the README file (this document).
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- Delete the driver as described in "To uninstall."
- Install the driver as described in "Installation."
- Start up Windows with all USB cables disconnected.
(except for keyboard and mouse)
- Exit all applications before you begin the uninstallation.
- Open "Control Panel" and click "Uninstall a program."
* | If you're using the Classic View, double-click "Programs and Features." |
- In the list, choose "QUAD-CAPTURE Driver", and click "Uninstall/Change."
- If a dialog box regarding User Account Control appears, click [Continue].
* | If you are asked to enter the password for an administrative account, log on to Windows as a user whose Account Type is Administrator, and then perform the uninstallation. |
- The display will indicate "The installed QUAD-CAPTURE Driver will be uninstalled." and click the [OK].
- When the message "Uninstallation was completed." is displayed, click [OK] to restart Windows.
- Are you logged onto Windows with the appropriate user rights?
- You must log on to Windows as a user whose Account Type is Administrator.
* | For more information regarding this, consult your computer system administrator. |
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- Was the driver installed correctly?
- If you can't use the QUAD-CAPTURE even though you've installed the driver, the driver might not be installed correctly. Use the procedure described in "To reinstall" to reinstall the driver.
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- Could the QUAD-CAPTURE be in use by other software?
- Exit all applications that are using the QUAD-CAPTURE, and disconnect/reconnect the USB cable of the QUAD-CAPTURE.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.
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- Is the QUAD-CAPTURE WAVE/MIDI device name displayed?
- If the device name is not displayed, exit all applications that are using the QUAD-CAPTURE, and disconnect/reconnect the USB cable of the QUAD-CAPTURE.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.
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- Did the computer enter a Sleep mode while the QUAD-CAPTURE was connected?
- If the QUAD-CAPTURE does not work correctly after resuming from Sleep mode, you should exit all applications that use the QUAD-CAPTURE, and then disconnect the USB cable of the QUAD-CAPTURE and reconnect it.
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- Was the USB cable disconnected and reconnected while the QUAD-CAPTURE was being used?
- If the USB cable is disconnected and reconnected while the QUAD-CAPTURE is in use, it may no longer operate correctly. If this occurs, exit all applications that are using the QUAD-CAPTURE, and disconnect/reconnect the USB cable of the QUAD-CAPTURE.
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- On some computers, if the QUAD-CAPTURE is connected while Windows starts up, the driver will not be loaded correctly, and it will not be possible to use the QUAD-CAPTURE via USB.
- If this occurs, start up Windows before you connect the QUAD-CAPTURE.
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- During playback or recording, the sample rate cannot be changed in the Driver Settings dialog box.
- Change the sample rate within the currently-used application, or quit the application and then change the sample rate in the Driver Settings dialog box.
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- Are you using another application?
- During playback or recording using another application, the sample rate cannot be changed.
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- When equipment is connected to the digital input jack, the sample rate cannot be changed.
- In the audio settings of the application, select the same sample rate as the equipment connected to the digital input jack.
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- Is the Windows Sound Control Panel open?
- If the Windows Sound Control Panel is open, sometimes the sample rate cannot be changed.
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- Was the driver installed correctly?
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- Could the QUAD-CAPTURE be in use by other software?
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- Did you make settings as described in "Before you begin" so that the QUAD-CAPTURE driver could be used?
- The QUAD-CAPTURE cannot be used unless you make these settings. Refer to the sections on "Before you begin."
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- Could you have entered Sleep mode during playback or recording?
- If the QUAD-CAPTURE does not work correctly after resuming from Sleep mode, you should exit all applications that use the QUAD-CAPTURE, and then disconnect the USB cable of the QUAD-CAPTURE and reconnect it.
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- During playback or recording, did you disconnect and reconnect the USB cable?
- If you disconnect and reconnect the USB cable during playback or recording, the QUAD-CAPTURE will no longer be able to play back or record. Stop playback or recording, and then start playback or recording once again. If you are still unable to play back or record, quit all programs that are using the QUAD-CAPTURE, then disconnect/reconnect the USB cable of the QUAD-CAPTURE.
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- Try adjusting the audio buffer size of the driver
- If the size of the driver's audio buffer is too small, sound may not be produced, or it may be impossible to carry out normal playback and recording.
- In such cases, you should refer to "To change the settings," and increase the size of the buffer.
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- Is a digital signal different from the sample rate selected in the currently-used application being input?
- Check whether the sample rate of the equipment connected to the digital input jack matches the sample rate selected in the currently-used application.
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- Are you using a sample rate of 192 kHz?
- When running at 192 kHz, the audio configuration is 2-in/2-out.The remaining channels cannot be used and no sound will be heard.
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- Could you have turned down the volume of the device or application in the Volume Mixer?
- The system's Volume Mixer lets you adjust the volume for each device or application.
- Open "Control Panel," click "Hardware and Sound," and then click "Adjust system volume."
- The Volume Mixer will appear. From the Device menu, choose the device you are using for playback, and adjust the volume.
* | Alternatively, you can open the Volume Mixer by right-clicking the speaker icon located in the lower right of the screen, and choosing "Open Volume Mixer." |
Problems may be solved by making the settings shown below.
- Try adjusting the audio buffer size of your software
- If your software allows you to adjust the audio buffer size, try changing the setting.
- Normally, clicks and pops can be eliminated by increasing the buffer size.
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- Try adjusting the audio buffer size of the driver
- If your software does not allow you to adjust the buffer size, or if adjusting the buffer size in your software does not solve the problem, you may be able to solve the problem by changing the driver’s audio input/output buffer size.
- Try adjusting the buffer size as described in "To change the settings."
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- Try updating the driver of your display adaptor
- You may be able to eliminate clicks and pops by updating the driver for the display adaptor installed in your computer.
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- Windows Update / Microsoft Update
- You may be able to solve the problem by updating your system with "Windows Update" or "Microsoft Update" provided by Microsoft.
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- Check the power management settings
- Open "Control Panel," click "System and Maintenance," and then click "Power Options."
* | If you're using the Classic View, double-click "Power Options." |
- In "Select a power plan," choose "High performance."
- In the High performance area, click "Change plan settings."
- Click "Change advanced power settings."
- In the Advanced Settings, click the “+” symbol for "Hard Disk," and click the “+”symbol for "Turn off hard disk after" to open it.
- Click "Setting (Minutes)," and click the down arrow to change the setting to "Never."
- Click [OK] to close the Power Options window.
- Close the "Edit Plan Settings" screen.
- "Performance Options" settings of System Properties
- Open "Control Panel," click "System and Maintenance," and then click "System."
* | If you're using the Classic View, double-click "System." |
- In the Tasks shown at the left, click "Advanced system settings."
- If a dialog box regarding User Account Control appears, click [Continue].
* | If you are asked to enter the password of an Administrator account, log on to Windows as a user whose Account Type is Administrator, then perform the settings again. |
- Click [Settings] of the Performance section, and then click the [Advanced] tab.
- Select "Background services," and click [OK].
- Click [OK] to close "System Properties."
- Is a digital signal different from the sample rate selected in the currently-used application being input?
- Check whether the sample rate of the equipment connected to the digital input jack matches the sample rate selected in the currently-used application.
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- Has the sample rate been changed?
- If you use an application with an audio equipment test function, after changing the sample rate, carry out a test.
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- Audio clicks and pops occur in the playback or recording immediately after the system has started up, or immediately after the computer has been woken from a Sleep state
- Wait a few moments before you perform playback or recording.
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- Clicks or pops may occur in the sound if a LAN is operating
- Try disabling the LAN in the Device Manager.
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- Was your computer experiencing a heavy processing load?
- If your computer was experiencing a heavy processing load while the QUAD-CAPTURE was being used, the QUAD-CAPTURE may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again.
If you are still unable to play back or record, quit all programs that are using the QUAD-CAPTURE, then disconnect/reconnect the USB cable of the QUAD-CAPTURE.
Copyright (C) 2011 Roland Corporation. All rights reserved.